New window treatments are more than an expression of your personal style—they’re an investment in your home. When you choose Bali® or Bali Essentials Custom Window Treatments, our goal is to give you the best experience, from the moment you pick out your swatches to the second you step back to admire your newly covered windows and beyond. Our warranties represent our dedication to making sure that your new look lasts.
Limited Lifetime Warranty
5-Year Limited Warranty
To learn more about warranty claims, contact customer service at 1-800-221-6352 or firstname.lastname@example.org. Please note that SWF may defer actions on any claim for warping for a period of up to twelve (12) months from the date of the claim in order to permit acclimating to humidity and temperature conditions.
Warranty claims must be accompanied by the original sales receipt as well as details regarding the nature of the problem, location of the product, etc. Warranty claims may be submitted to the Customer Service Center at:
Customer Service Center
Springs Window Fashions, LLC
8467 Route 405 Highway South
PO Box 500
Montgomery, PA 17752-0500
The obligations of Springs Window Fashions are limited to the replacement or repair of parts or products found to be defective. It is at the sole discretion of Springs Window Fashions to determine whether product will be replaced or repaired.
THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WRITTEN OR ORAL WARRANTIES OR OBLIGATIONS AND LIABILITIES. THE DURATION OF ANY IMPLIED WARRANTIES FOR ANY PRODUCT IS LIMITED IN DURATION TO THE WARRANTY TERM APPICABLE TO SUCH PRODUCT AS SET FORTH ABOVE.
SPRINGS WINDOW FASHIONS SHALL HAVE NO LIABILITY WHATSOEVER FOR INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES.
Some states do not allow the exclusion or limitation of incidental, punitive or consequential damages, so this limitation or exclusion may not apply to you.
No person is authorized to extend or alter this warranty.